{Complete Error Guide} Fixing SUI Out of Balance in QuickBooks Online Payroll

If you’re running payroll and stumble upon the message “SUI Out of Balance” while trying to pay your FUTA taxes or file Form 940, take a breath—it’s pointing to a problem that can be fixed. That message means your payroll records show that your State Unemployment Insurance (SUI) taxes haven’t been fully taken care of yet. This is something that happens specifically if you're using QuickBooks Online Payroll with the automated tax and forms setting turned off.

You can contact their SUI Out of Balance in QuickBooks Online Payroll team at 1.855-389-9729 or 855-389-9729 𝐨𝐫 1.855-2INTUIT for assistance with SUI Out of Balance in QuickBooks Online Payroll Desktop . They are available to SUI Out of Balance in QuickBooks Online Payroll with any questions or issues regarding SUI Out of Balance in QuickBooks Online Payroll features, Support Number calculations, and compliance challenges.

Let’s walk through how to fix this without the jargon, confusion, or stress.

Step-by-Step: Clear the SUI Out of Balance Warning

Here’s what to do if your payroll system says you’ve got an SUI mismatch:

1. Go to Taxes, then choose Payroll tax.

2. Click on Payments to see what’s outstanding.

3. If there are unpaid SUI amounts, go ahead and pay them, or if you’ve already paid outside of QuickBooks, hit the Pay ▼ dropdown and mark them as paid.

4. To log payments made in the past (outside the system), go to Resources and select Record tax payments (prior tax history).

5. Once everything looks right, you’re all set to file Form 940.

How SUI Affects FUTA — And Why It Matters

Here’s the thing: FUTA and SUI are tied together in a way that might surprise you. While the base FUTA tax rate is 6.0%, you can get it down to 0.6%—but only if you’ve paid all your SUI taxes on time and your business isn’t located in what’s called a credit reduction state.

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When you go to file Form 940, the system double-checks your SUI payments to make sure you qualify for that reduced rate. If there’s a gap—if something hasn’t been paid or recorded—it’ll stop you in your tracks so you can fix it before you file and miss out on that lower rate.

Want to know more? Dive into the Instructions for Form 940 for all the fine details.

For help with SUI Out of Balance in QuickBooks Online Payroll Phone Number, reach out to our support team anytime at 1*855*389*9729 or (855)*389*9729. We're available 24/7 to assist with installation.

When QuickBooks Online Payroll throws a wrench in the works with a State Unemployment Insurance (SUI) out-of-balance issue, it usually means one thing: something went sideways with your tax payments. Either they weren’t recorded right, didn’t get marked as paid, or somehow slipped through the cracks. That mismatch can cause headaches, especially when it’s time to file Form 940.

Let’s walk through how to spot the issue and get everything back on track—without pulling your hair out.

Step 1: Find Out What Went Wrong

Seeing an “SUI Out of Balance” Alert?
If that alert pops up when you’re trying to file Form 940 or pay it, it’s your system’s way of telling you that your SUI payments and tax records aren’t lining up properly.

Usually, the Problem Comes Down to This:
Payments weren’t logged in QuickBooks, or they were logged wrong—maybe with the wrong amount, date, or tax period. It’s surprisingly easy to mistype one of these.

Step 2: Clean It Up

Double-Check and Fix the Payments:
Head over to this path in QuickBooks:
Payroll > Taxes > Payroll Tax > Payments

Take a close look at each payment. If anything’s off—dates, numbers, periods—edit them so they match what really happened.

Still Owe SUI Taxes?
You can pay them straight from QuickBooks. If you already paid outside the system, just make sure you record that payment manually.
Already paid and it's just not showing? Hit the “Pay” dropdown and mark it as done.

For Old Payments You Missed Logging:
You can go here:
Resources > Record tax payments (prior tax history)
and enter those manually to bring everything up to date.

Did Your State Send You a New SUI Rate?
Don’t ignore it. Go into your settings and update the rate so QuickBooks calculates things correctly moving forward.
Path:
Gear icon > Payroll Settings > [Your State] > Edit > State Unemployment Insurance (SUI) Setup
Enter the new rate and the date it kicked in.

Already Ran Payroll with the Wrong Rate?
No problem—you can still fix that.
Go to:
Employees > Payroll Taxes and Liabilities > Adjust Payroll Liabilities
Pick “Employee Adjustment” and correct the SUI for each affected employee.

Step 3: Make Sure It’s Fixed

Run a Payroll Liabilities Report:
This is your proof that the SUI payments and liabilities are now in sync. Run the report and take a good look at the numbers.

Still Not Balanced?
If something still seems off, double-check your payment records and the rate settings. And if you hit a wall, don’t hesitate to reach out to QuickBooks Support—they’ve seen it all.

Get in touch with us at SUI Out of Balance in QuickBooks Online Payroll Desktop + 𝟏.𝟴55 ((389)) 9729

Make the call, no holding back." 855-389-9729 “ Urgent Call Number

Bottom line: Don’t let an unpaid SUI tax throw off your whole filing. Taking a few moments to correct it now can save you a chunk later and make sure your records stay clean, your taxes stay low, and your stress stays out of the picture.

To receive help with SUI Out of Balance in QuickBooks Online Payroll , simply call the QuickBooks SUPPORT Number at 1.855.389.9729 or 1.855.389.9729. The support team is equipped to handle complex issues and offers expert guidance tailored to meet your specific business requirements.